How Can We Help?
Most-requested resident actions.
Quick paths to the things our neighbors ask about every week. If you don’t see what you need, our contact team is one tap away.
Kane County requires building permits for many types of construction including additions, finishing spaces in basements and attics, porches, decks, gazebos, pools, residing, and reroofing. It is your responsibility to check with Kane County if a permit is required for your project, and if it is, apply for and obtain the required permits before starting your project. As review and approvals may take several weeks, it is recommended that you obtain any required permits before ordering materials or scheduling work. If you have questions, please call 630-232-3485.
What the SSA Maintains
Three core responsibilities.
Mill Creek SSA’s scope is intentionally narrow. We focus on shared infrastructure within the public right-of-way — the things that keep the neighborhood looking and feeling like Mill Creek.
1. Parkway Tree Maintenance
The SSA inspects, prunes, and removes dead or diseased trees in the public parkway strip — the area between sidewalk and street. Replacement plantings follow Kane County’s parkway tree program.
2. Public Sidewalks
Sidewalk panels within the public parkway are SSA-maintained. Private walks, driveways, and patios remain the homeowner’s responsibility.
3. Street & Entrance Lighting
Report dark or flickering streetlights and neighborhood entrance lights. We coordinate repair with ComEd and our lighting contractor.
— PUBLIC MEETINGS & BOARD GOVERNANCE
Open meetings, every fourth Monday.
All Mill Creek SSA meetings are open to the public and held in person at Valleybrook Community Church.
Agendas post 48 hours in advance — your voice is part of the record.
Meeting Details
TIME
6:30 PM
Fourth Monday of each month
LOCATION
Valleybrook Community Church
0N377 N Mill Creek Drive
Geneva, IL 60134
FORMAT
In-person, open to the public
Public comment period at every meeting
AGENDAS
Posted 48 hours before each meeting
Available on Kane County’s committee page
2026 Meeting Schedule
— QUICK REFERENCE
Who handles what?
Mill Creek has multiple jurisdictions. Use this matrix to find the right contact for your specific concern – and save yourself a phone call.
| ISSUE OR CONCERN | RIGHT CONTACT | HOW TO REACH THEM | AUTHORITY |
|---|---|---|---|
| Dead or diseased parkway tree | Mill Creek SSA | Online issue report form | SSA |
| Cracked or uneven sidewalk, potholes, roads | Mill Creek SSA | Online issue report form | SSA |
| Dark or flickering streetlight, signage | Mill Creek SSA | Online issue report form | SSA |
| Landscaping, trails, monuments | Mill Creek SSA | Online issue report form | SSA |
| Covenant or CC&R violation (fences, paint, landscaping) | Shodeen Customer Service | 630-232-8694 | EXTERNAL |
| Building permits (decks, pools, additions, reroofing) | Kane County Building Permits | 630-232-3485 | EXTERNAL |
| Water or sewer service issues | Mill Creek Water Reclamation District | millcreekwrd.com | EXTERNAL |
| Trash, recycling, or organics pickup | Mill Creek Trash & Recycling Service | Service Website | EXTERNAL |
| Property Tax inquiries | Kane County Treasurer | kanecountytreasurer.org | EXTERNAL |
| Health or nuisance complaint | Kane County Health Department | Online nuisance form | EXTERNAL |
— GET IN TOUCH
Contact the Mill Creek SSA.
The fastest path is the online issue form — it routes directly to the SSA coordinator and gives you a written record.
PRIMARY CONTACT
Mill Creek SSA
Coordinator’s Office
Reached through Kane County’s Information Technologies Department, which provides administrative support to the SSA board.
Building B, 719 S Batavia Ave
Geneva, IL 60134
OFFICE HOURS & RESPONSE
When we’re available
The SSA coordinator monitors email and voicemail during regular business hours. After-hours messages are returned the next business day.
8:30 AM to 4:30 PM CT
Next business day for voicemail